Privacy Policy

Scaling Funnels ("we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following types of information when you use our website or interact with us:

• Contact details you provide, such as your name, email address, phone number, and WhatsApp number, through forms, our booking widget, or direct messages.
• Business information you share with us during a strategy session or while we deliver our services.
• Technical information such as your IP address, browser type, and pages visited, collected automatically through standard website analytics.
• Communications you send us via email, WhatsApp, or our contact channels.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and book strategy sessions.
• Deliver, manage, and improve the services you've engaged us for.
• Send appointment confirmations and reminders.
• Communicate updates about our services, where relevant to you.
• Understand how visitors use our website so we can improve it.

3. Third-Party Services

We use trusted third-party tools to operate our business, including a booking and CRM platform to manage appointments and client communication, and WhatsApp for direct messaging. These providers process data on our behalf and are expected to handle it securely. We do not sell your personal data to third parties.

4. Cookies

Our website may use cookies and similar technologies to understand site traffic and improve user experience. You can control or disable cookies through your browser settings, though some site features may not work as intended if you do.

5. Data Retention

We retain personal data for as long as necessary to provide our services, comply with legal obligations, and maintain business records, after which it is securely deleted or anonymized.

6. Your Rights

Under the Nigeria Data Protection Act (NDPA 2023), you have the right to access the personal data we hold about you, request corrections, request deletion, and withdraw consent to future communications at any time. To exercise any of these rights, contact us using the details below.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Children's Privacy

Our services are directed at business owners and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at info@scalingfunnels.online or +234 812 755 2710.